Injured on an Airplane Sample Demand Letter

Demand Letter to Airline for Personal Injury

Christopher M. Simon
ATTORNEYS AT LAW
3535 Piedmont Road
Building 14, Suite 410
Atlanta, GA  30305
 
TEL (678) 608-2788
FAX (404) 841-8534
 

Yolanda Fernandez/Sr. Claim Analyst
American Airlines
Corporate Insurance/Risk Management
P.O. Box 619616 MD 5558
DFW Airport, TX 75261-9696
 
RE:​Our Client:​ Jane Doe
​Date/Loss:​1/23/2010
 
TIME LIMITED DEMAND
 
Dear Ms. Fernandez:
 
We represent Jane Doe for her claims against American Airlines (“AA”) rising from an incident in which she was injured while on an AA airplane on January 23, 2010. This letter is being sent to you pursuant to O.C.G.A. §51-12-14 and is in the nature of a demand for purposes of settlement and compromise only. It shall not be admissible for any purpose in the event that we are unable to resolve the case. We have enclosed a copy of the incident report (Reporte De Usuario) for your review.  As is readily apparent from the description of the incident (and the strict liability provisions of the International Intercarrier Agreement), American Airlines was clearly at fault and we are viewing this as a case of one hundred percent (100%) liability on the part of your airline.
 
OUR CLIENT:
 
​Jane Doe is a 31 year old permanent United States resident living in Atlanta, Georgia. She suffered a concussion, post-concussive syndrome, neck and back injuries in this incident, and has incurred in excess of $23,000.00 in special damages.  Her treatment for the injuries sustained on the American Airlines aircraft is continuing at the present time.
 
 
 
CAUSE OF INJURY:
 
​On January 23, 2010, Ms. Doe boarded an AA aircraft in Mexico City, Mexico for a direct flight to Miami, Florida, scheduled to depart at 11:05 a.m.  Ms. Doe boarded with other passengers about 10:30 a.m., found her seat (A7), and began reading a book while waiting for the other passengers to board.  As she was seated and reading in her assigned seat, a piece of the aircraft ceiling above her head suddenly crashed down upon her, causing serious injuries.  After being attended to by the flight Captain and other crew members, she was helped off of the aircraft and eventually sent by ambulance to a local hospital for treatment.  AA employees had to relocate other passengers from that area of the aircraft while they attempted to effect repairs.  Mrs. Doe was eventually informed by an AA agent that an aircraft part designed to hold the ceiling in place has failed because it was old.  
 
LIABILITY:

American Airlines had a duty to maintain its aircraft in safe and working condition, and clearly failed to do so.  Mrs. Doe is an extremely experienced international traveler who did nothing at all to cause or contribute to the failure of the aircraft’s ceiling structure.  As you are aware, Article 17 of the Warsaw Convention created a presumption that aircraft carriers are liable for passenger injuries occurring on board an aircraft.  This was later modified by the Montreal Agreement in 1966 to provide virtual strict liability for injuries of these types in exchange for a cap on the damages that may be recovered for such injuries.  That cap was raised to approximately $135,000.00 when the International Intercarrier Agreement, sponsored by the IATA and the United States Department of Transportation, was adopted by the airlines in 1997.  Under this agreement, passengers injured while on board an aircraft may recover for all compensatory damages (up to $135,000.00) under a “no questions asked” entitlement in United States Courts.  Accordingly, we view this as a case of 100% liability against American Airlines.  
 
MEDICAL TREATMENT & FACILITIES:
 
Following the collapse of the aircraft ceiling onto her head, Mrs. Doe was placed in a cervical collar, helped off of the plain and eventually transported to a local hospital in Mexico City for treatment.  She was experiencing severe pain in her head and neck at this time.  After treating at the hospital in Mexico City, and with her family doctor from Los Angeles Hospital del Pedregal, she eventually returned to the United States for follow up medical care.  
 
On February 4, 2010, Mrs. Gonzalez was seen by Dr. Robert D. Herrera at Internal Medicine Associates of Atlanta.  She had pain and stiffness at that time and was referred to a neurologist for additional specialized care.  On February 22, 2010, she was examined by Dr. Silverboard with Atlanta Family Neurology and noted to have restricted neck motion and closed head trauma.  Dr. Silverboard ordered an MRI of her thoracic and lumbar spine which she underwent at Northside Hospital Department of Radiology on February 26, 2010.​
 
On March 12, 2010, Ms. Doe presented for care with Dr. Leslie A. Cone-Sullivan at Chastain Resurgens Orthopaedics in Kennesaw, Georgia.  Dr. Cone-Sullivan noted Mrs. Gonzalez’s history of having been struck on her head while on an aircraft and having suffered neck and back pain since that time.  Dr. Cone-Sullivan noted that Mrs. Doe had undergone conservative care consisting of various testing modalities and muscle relaxant medication.  She prescribed Medrol Dospak after completion of Votaren; Lidoderm patches, and Skelaxin.  Mrs. Doe was also prescribed a course of physical therapy which she completed through Resurgens.  
 
Unfortunately, Mrs. Doe found no relief after completing her course of Physical therapy, and sought additional care with Dominion Orthopaedic Clinic and with Peachtree Spine Physicians.  As physical therapy had failed to control her pain, Ms. Doe was given a cervical traction unit, as well as a series of three cervical epidural steroid and cervical facet injections at C4-5.   Fortunately, the injections and traction unit helped to alleviate her pain, and she concluded her medical care on December 7, 2010.  
 
 
 
 
TIME LIMITED SETTLEMENT DEMAND:​
 
Based on the serious and lasting nature of the injuries to Mrs. Doe and on the clear liability of your company, my client hereby offers to settle all claims against American Airlines for $112,000.00. This offer is open for a period of twenty (20) days from the date of at the top of this letter.  
 
We have enclosed all medical records and bills in our possession that document Mrs. Doe's claim.  Please let us know if we may provide you with any additional information at this time.  Otherwise, we will await your reply.
 
Sincerely,
 
 
 
 
Charles E. Johnson, III
 

EXHIBIT A
 
Los Angeles Hospital del Pedregal​ ​​​$  Unknown
 
Internal Medicine Assoc. of Atlanta​​​​$314.00
 
Northside Hospital Dept. of Radiology​​​$7,583.00
 
Atlanta Family Neurology​​​​​$385.00
 
Resurgens​​​​​​​$1,990.00
 
Sovereign Rehab​​​​​​$352.00
 
Dominion Orthopedics​​​​​$2,298.00
 
Peachtree Spine Physicians​​​​​$9,399.00
 
EMPI (cervical traction unit)​​​​$700.00
 
 
TOTAL​​​​​​​$23,021.00
 

EXHIBIT B​​​​​MEDICAL RECORDS
 
Los Angeles Hospital del Pedregal​ ​​​
 
Internal Medicine Assoc. of Atlanta​​​​
 
Northside Hospital Dept. of Radiology​​​
 
Atlanta Family Neurology​​​​​
 
Resurgens​​​​​​​
​​​​
EXHIBIT C​​​​​REPORTE DE USARIO
 
Client Reviews
  • My wife and I were hit by a tractor trailer in 2014. After extensive research online, we were deeply impressed with the various reviews we read on Google and Avvo and chose Chris to represent us. We could not have a made a better decision. Chris and his firm treated us like we were their only clients, soothed our worries, and instantly gained our trust. Chris settled both of our cases for more than we expected.
    ★★★★★
  • A co-worker of my wife recommended Chris to us. At the very beginning Chris showed that he cared and his knowledge is priceless. Going through this process can be aggravating but Chris did a great job guiding me through this and was always available to answer my questions. Chris fought to get what I deserved even though at times I wanted to give up.
    ★★★★★
  • I want to express my deepest sense of gratitude and appreciation to Attorney Chris Simon & Attorney Chris Carsten, for all the hard work that they put forth into my case (car accident filed after being hit by drunk driver). Their attention to detail and professionalism far surpasses their firm's reputation. Because of their diligence and dedication to their craft, they were able to bring my case to a successful close, one that I could live with. You will not find a better team for your case. Should I have a need for their services again in the future, or know of anyone looking for a top notch Auto Accident Law Firm, I would not hesitate to recommend them!!!!
    ★★★★★
  • Wow...Chris is a very good attorney. Me and my son was in a very bad car accident an I was clueless on how to handle the situation. It's very hard to find an attorney who allows you to contact them personally instead of you contacting their asst. I was told that I didn't have a case because the hosiptal put a lien on my acct. Chris prove different and I was able to file my case with the insurance company. The process was very quickly and Im glad I selected the right attorney..Thanks Chris
    ★★★★★
  • Chris is a great lawyer and the most people friendly attorney I have ever delt with. He handled my case with great attention to detail and did so in a very short period of time. He is very consice, efficient, patient and understanding. He has a strong passion for what he does and he does it well. I recommend Chris Simon as legal representation for anyone who has suffreed damages or a loss at the negligence of others. He really cares about you and your case.
    ★★★★★